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How to Get Tracking Numbers?

Create Date: 2018-04-13 07:29:12 Last Edited: 2020-11-30 02:51:38

When an order has been successfully placed on CJ APP, you or your clients will need to know the status of the order. So the tracking numbers are necessary. Then how to get the tracking numbers? We summarize two situations for you.

Here are the two situations: 

1. eCommerce Stores connected to CJ APP;

2. No eCommerce store connected to CJ APP.

Detailed directions:

1. If your online store has been connected to CJ APP(except eBay), the tracking numbers will be synced to your store automatically.

2. If you didn't have your store connected to CJ APP, then you have to download the tracking numbers manually. Here are the major steps:

a. Go to My CJ > Dropshipping Center > Dropshipping Orders > Processing, Processed. Choose the order you want to check and click Export Order.

b. Click "Confirm" when the message pops up and click the link below to download the excel file. Then you can see the tracking numbers in it.

Above are the simple directions for getting the tracking numbers. If you have other doubts, please contact us.